Reference

Open with caqurbet Terms & Conditions

caqurbet Terms & Conditions set out how your account, lobby access and wallet activity work in Indonesia.

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caqurbet Open with caqurbet Terms & Conditions
POLICY HELP

Check terms support through your account

A clear contact path helps when a clause affects your account or wallet status. Open the account help route and include your registered phone number, the relevant section and any receipt reference; we can then identify the policy question without asking you to repeat the full account history. Where access is discussed, our answer remains subject to local law.

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Account access

If phone verification does not complete, contact the support desk through your account help path and quote the exact message. We will explain the relevant Terms & Conditions step before access is considered.

Wallet status

For DANA, OVO, GoPay or QRIS questions, attach the payment receipt and status reference. We can separate a wallet-provider issue from a caqurbet policy condition using those details.

Policy changes

When a revised clause affects your account, ask through the same support route with the section title and effective date. We will point you to the wording that applies where local law permits.

DATA AND ACCESS

Browse how we handle policy records

Terms & Conditions are supported by practical account controls rather than vague promises. We record the actions needed to verify access, process wallet requests and respond to policy questions.

Account details

We use the details you submit for account creation, phone verification and policy-related support. Keep your registered phone number current so an access question can be matched to the correct account.

Payment records

A DANA, OVO, GoPay or QRIS reference may be retained with the related account request. These records help us check status, reconcile a receipt and apply the stated wallet conditions.

Cookies

Cookies can keep your session and policy page choice available while you move between login and the lobby. You can adjust browser cookie controls, though some account steps may then need repeating.

Login security

Do not share your password or phone verification code. If access looks unfamiliar, use the account help route promptly so we can review the security event under the applicable terms.

Record retention

We retain account, transaction and support records for the period needed for operations, dispute handling and legal duties. The exact period can depend on the record type and local requirements.

Change requests

To request correction or deletion of eligible account details, contact support from the registered account and name the field involved. We may verify ownership before making a policy-related change.

Find answers about account terms

These questions cover the Terms & Conditions points most likely to matter before you open an account. If your situation involves a wallet receipt, phone verification or local access rule, include that detail in your support request so we can address the correct clause.

The current Terms & Conditions are shown on this page. Read them before opening an account, especially the sections on verification, permitted use, wallet records, policy changes and account access where local law permits.

Yes. The terms describe how we handle account-linked requests and status checks involving DANA and QRIS. Your wallet provider may also apply separate conditions, so keep the payment receipt for any query.

Phone verification connects the account to a contact detail you control and helps us handle access requests securely. If the step fails, use account support and provide the displayed message without sharing your code.

They can change when our account process or legal duties change. We show revised wording and an effective date on this page; continuing afterward means acceptance where local law permits.

We may restrict, suspend or close an account when activity breaches the stated conditions or applicable law. Contact support first if you believe a restriction is incorrect, and include your account reference.

Contact support from the registered account, name the data field and explain the requested correction. We may ask for an ownership check before changing records covered by the Terms & Conditions.

Access depends on local law and the eligibility rules that apply to your location. If you are unsure, ask support before opening an account; we will explain the relevant access condition.

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