Open the Policy Before Account Access
Our Privacy Policy sets out the data we use when you create an account, complete phone verification, enter the lobby, or contact support about a wallet status. This can include your account identifiers, device and browser details, login activity, selected payment rail, transaction references and messages
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sent through our support route. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match account activity with the correct cashier event, but we do not ask you to send wallet passwords in a support message. We use the details needed to protect
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access, investigate an unclear payment status and keep policy records accurate. The service is intended for Indonesia where local law permits, and any eligibility question depends on local law. Read the current policy before you submit account details; the page also explains how to request a
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correction or ask what data we hold.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.